Clients

For clients working with Apostrophe Wellness this page provides resources and information to help you on your journey. If we’re not working together yet, please reach out - I would love to hear from you.

For current clients, if you’re unsure which client portal to use please reach out directly to keely@keelylcsw.com

  • Headway Client Portal

    Access telehealth and billing here if we’re meeting through Headway. Instant price estimate also available here.

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  • Alma Client Portal

    Access telehealth and billing through here if we’re meeting through Alma

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No Surprises Act

The No Surprises Act was implemented on January 1, 2022 to help protect individuals obtaining emergency medical services from receiving larger than expected bills after undergoing medical care (potentially from out-of-network providers). We don’t perform emergency services. However, we are still required to inform you of your rights.

Your rights and protections against surprise medical bills can be found by clicking on the below button. As a general policy, we believe in being as forthcoming as possible when it comes to billing and charges. Our cash pay rates can be found here. Please inquire for the latest commercial insurance rates and a personalized cost estimate.  You will also receive a good faith estimate as part of your intake paperwork.

If you have any additional questions please feel free to contact us directly. We will be more than happy to address your questions. 

HIPAA

The Health Insurance Portability and Accountability Act of 1996 (HIPAA) is a federal law that required the creation of national standards to protect sensitive patient health information from being disclosed without the patient’s consent or knowledge. The US Department of Health and Human Services (HHS) issued the HIPAA Privacy Rule to implement the requirements of HIPAA. The HIPAA Security Rule protects a subset of information covered by the Privacy Rule. To learn more, click on the below button. We will not share any of your information without express written consent from you.